Shipping policy

Thank you for shopping with Danova. Below are the terms and conditions related to our shipping process.

1. Order Processing

All orders are processed within 2–5 working days.
Orders are not processed on Sundays or public holidays.
In case of high demand, processing time may be slightly delayed.

2. Shipping Time

The estimated delivery time is 3–7 working days across Pakistan.
Delivery time may vary depending on your location.

3. Shipping Charges

Shipping charges will be calculated at checkout.
We may offer free shipping on selected products or promotions.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) all over Pakistan.
Customers are requested to keep exact amount ready at the time of delivery.

5. Order Tracking

Once your order is shipped, you will receive a confirmation message with tracking details (if available).

6. Delays & Issues

Danova is not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances.
If your order is delayed, please contact us for support.

7. Incorrect Address

Please ensure your shipping address is correct.
Danova will not be responsible for delivery issues due to incorrect or incomplete address.

8. Damaged or Lost Packages

If you receive a damaged product, contact us within 24 hours with proof (images/videos).
In case of lost packages, we will coordinate with the courier company to resolve the issue.

9. Contact Information

For any shipping-related queries, contact us:

📧 Email: idr.daniyal@gmail.com
📞 Phone: 0328-3230039
By placing an order with Danova, you agree to this Shipping Policy.